Berkley Re understands the importance of gaining and maintaining the trust and confidence of our Clients and Brokers and are therefore committed to demonstrating professionalism in all of our relationships. In practical terms this is achieved through our willingness to be open and transparent in respect of our procedures and approach to claims management.
The Berkley Re claims philosophy of “Play fair and Pay early” is effected through a ‘best practice’ approach to claims handling seeking to rely on the integrity of our customers in reaching a prompt determination of the validity of each claim and providing the necessary support and expertise to ensure that the optimum final outcome is achieved.
Our experienced claims staff are dedicated to ensuring that each Client experiences a streamlined service through our commitment to tailoring an approach most suited to their specific requirements. Our overarching emphasis is to build long-term relationships with our Clients and Brokers and to work together with them to achieve mutual success.